INDUSTRY SOLUTIONS
Retail Marketing
From first browse
to favourite brand.
Connect store visits, online orders and the reasons customers come back.
Discover → Visit or buy online → Return
MEET CUSTOMERS WHERE THEY SHOP
Make every touchpoint
feel like your brand.
Customers move between search, social, stores and checkout. Your marketing should help them keep moving.
We connect product discovery with useful information, clear fulfilment expectations and relevant follow-up.
We help Thai retailers bring their products, people and brand together across digital and physical touchpoints, so shopping feels like one connected experience.
Multi-brand · Single-brand · Department stores · Specialty retail · Fashion · Electronics · Home & lifestyle · Beauty · Food & grocery
Connect online and in-store journeys
Help customers research, locate products and choose how to shop. Keep your store, website and campaign information consistent.
Compete on more than price
Show the product knowledge, service, curation and convenience that make your brand worth choosing alongside marketplaces and other retailers.
Make availability easier to understand
Connect stock and location information where your systems support it. Keep campaign promises aligned with actual availability.
Build loyalty that feels useful
Offer relevant benefits and communications rather than adding noise. Make membership terms and rewards simple to understand.
Set clear fulfilment expectations
Explain delivery, collection and returns options accurately. Help shoppers choose confidently before they reach checkout.
DISCOVERY. SALES. LOYALTY.
Retail marketing
that joins the dots.
Explore six connected services for a stronger shopping experience and more useful customer relationships.
Store traffic & local marketing
Give nearby shoppers a reason to visit.
Explore this service
- Improve store-location pages and local search information.
- Keep business profiles, opening hours, photos and promotions accurate.
- Run appropriate local campaigns around stores and events.
- Promote workshops, launches and relevant loyalty offers.
E-commerce & online sales
Make products easier to discover and buy.
Explore this service
- Improve product pages, navigation and mobile checkout.
- Optimise relevant marketplace listings and product information.
- Create accurate product photography and useful review content.
- Support suitable live-commerce formats and online sales campaigns.
Customer acquisition
Connect discovery with a clear path to purchase.
Explore this service
- Run Meta campaigns for relevant products and audiences.
- Use suitable Google search and shopping campaigns.
- Coordinate creators, product seeding and affiliate activity.
- Reconnect with interested shoppers through appropriate follow-up.
Loyalty & retention
Give customers useful reasons to return.
Explore this service
- Segment opt-in CRM communications around customer preferences and purchases.
- Share relevant arrivals, offers and recommendations by email.
- Connect LINE OA menus and loyalty communications.
- Develop clear membership benefits and referral programmes.
Brand building
Make your retail experience recognisable everywhere.
Explore this service
- Align visual identity across stores, websites and social channels.
- Create styling, product and lifestyle content that fits your audience.
- Build community through social content and relevant events.
- Communicate sustainability claims with specific supporting evidence.
Data & customer insight
Turn customer signals into better decisions.
Explore this service
- Connect useful online and offline data where systems and consent allow.
- Measure channel contribution with clear attribution limitations.
- Use demand and inventory signals to inform campaign timing.
- Evaluate recommendation tools against data quality and customer value.
CLIENT RESULTS · E-COMMERCE SEO
Basketeer
Make seasonal collections
easier to shop.
The e-commerce SEO case focused on festive and seasonal gift collections, connecting shoppers with relevant in-stock product pages.
E-commerce SEO Services · Completed Q2 2024
SPECIALIST PRODUCTS. SPECIFIC BUYING DECISIONS.
Your category
sets the strategy.
From everyday shopping to considered purchases, the right product story and customer journey make a difference.
Jewelry retail
Connect craftsmanship, product detail and trust with wholesale and consumer buying journeys.
Explore Jewelry Marketing Services ↗Luxury goods & resale
Build desire through provenance, presentation and service, with clear information that supports a considered purchase.
Explore Luxury Goods Marketing Services ↗LET’S CONNECT YOUR NEXT CUSTOMER JOURNEY
More reasons to shop.
More reasons to return.
Tell us about your products, stores and online channels. We’ll help you build a practical plan for discovery, sales and lasting customer relationships.
Call +66 (0) 2 717 8124